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COMERCIAL RIBA FARRÉ S.A., has
adopted and developed the following quality policy:
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To understand the requirements of our
customers, our suppliers and our personnel. Fulfilling
their wishes and expectations is the best way to obtain
both their satisfaction and a top quality product.
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To obtain customer satisfaction,
meeting their needs and requirements both before and
after product delivery, reaching beyond mere commercial
operations.
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To implement an efficient and professional method of
work, managing available resources responsibly and honestly,
and establishing a favourable work environment through
continuous improvement of communication channels, both
horizontally and vertically.
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To introduce a process-based management system, where
our product quality is the result of detection, planning,
prevention, correction and continuous improvement.
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That quality is a common concept to all departments
and employees in our company, with each person assuming
the role of both supplier and customer with respect to
the others.
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To establish the continual and permanent professional
growth of all our personnel, fostering their potential
and development within the organisation.
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That the Comercial Riba Farré,
S.A. Management performs internal reviews at regular
intervals in order to facilitate revising, adapting
and continuously improving our Quality Management System.
Management assumes all responsibility
for necessary resources being available to develop the
aforementioned principles and achieve the proposed goals.
We hope that all Comercial Riba Farré S.A. personnel
also share our commitment.
Xavier Riba
CEO
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